“We need to communicate more effectively with residents on day-to-day issues concerning anything from a lift outage to planned maintenance, local events and training opportunities.
Paper notices get ignored and doing mail drops is time consuming, expensive, and not very environmentally friendly. Whist we make announcements on our websites, people tend only to visit our site for specific information regards an issue they are currently facing.
We want to ensure an engaging experience that is more technically advanced and in line with a modern society, delivering beneficial information.
The system needs to be centrally managed to ensure content is consistent and properly mediated. Any hardware installed needs to be able to endure the rigours of a municipal location. It must be always online so that we can send out instant messages and updates. Content will be a mix of council and community information.”